Account Verification for lunetogel Banking
Verifying your account is how we protect your balance. Without a verified identity on file, we cannot process withdrawals to your wallet — that layer exists to make sure funds only leave your account with your authorisation. The process asks for a government-issued ID and a match against the wallet name registered to your DANA, OVO or GoPay account. Submit once and
the verification stays on your account. We review documents on our end and notify you when your account status updates. Keeping your wallet name consistent with your ID avoids delays.
- Open the verification section — Go to account settings and find the identity verification panel. You will see which documents are required for your account level.
- Upload a valid ID — Submit a clear photo of your government-issued ID. Make sure the name matches the wallet name linked to your DANA, OVO or GoPay account.
- Wallet name confirmation — We cross-check your ID name against your registered wallet. A mismatch is the most common reason for a verification delay — keep them consistent.
- Verification confirmed — Once we approve your documents, your account status updates and withdrawals open fully. You will receive a notification when this step is done.